Resolves an issue where the system frequently prompts ‘Intel Optane(tm) Memory Pinning’

Users using Windows 10 may encounter this problem, and a prompt often pops up in the lower right corner, titled Intel Optane (tm) Memory Pinning, which reads:

Unable to load DLL ĢiaStorAfsServiceApi.dll Ģ : The specified module could not be found. (Exception from HRESULT: 0x8007007E.)

Intel Optane Error
Intel Optane Error

The problem is caused by a failure in the Intel Rapid Storage Technology (IRST) driver, or with the Optane Pinning Explorer Extensions.

Solution 1: Uninstall the Optane extension

  1. Right-click the Start menu to open Apps & Features
  2. Search for Intel
  3. Uninstall Intel Optane Pinning Explorer Extensions
  4. Restart your PC

Solution 2: Update the IRST driver

Visit the support page of the manufacturer’s website to download and install Intel Rapid Storage Technology Application and Intel Rapid Storage Technology Driver.

You can also visit Intel’s driver download page to download the latest RST driver: https://downloadcenter.intel.com/zh-cn/product/35125/-

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