How do I fix the problem that Windows 10 has an internet connection, but says it can’t connect to the internet, and the little globe sign is displayed?

Recently, some Windows 10 users have encountered networking problems, and the network icon on the taskbar is marked with an exclamation mark or shows a small globe sign, which is manifested:

  • The computer is actually connected to the Internet, but it says that it cannot connect to the Internet.
  • The MSN webpage automatically pops up after connetcting the network.


  1. Open Registry Editor
  2. Locate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet
  3. Double-click EnableActiveAdvancing on the right to change its value to 0
  4. Save, restart your computer

The cause of the failure

We need to consider a question - how does Windows 10 determine if we are connected to the Internet?

It turns out that Microsoft designed the Network Connectivity Status Indicator (NCSI) in the Windows system, whenever the computer is connected to the network, the system will automatically send a request to the NCSI server ( , the network connection status is judged by the information returned by the server. According to this principle, the above failure is most likely caused by limited access to the NCSI server.

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