How to Troubleshoot Mouse Issues on Windows 10?

The mouse is an essential peripheral for navigating and interacting with your Windows 10 computer. However, encountering mouse issues can be frustrating and hinder your productivity. Whether your mouse is not responding, moving erratically, or experiencing other problems, this comprehensive guide will walk you through the troubleshooting steps to get your mouse back on track. Let’s dive in!

Step 1: Check Physical Connection and Batteries

The first Step is to ensure that your mouse is properly connected and powered. Follow these steps:

  • Disconnect the mouse from your computer and reconnect it firmly to the USB port.
  • If you’re using a wireless mouse, check the batteries and replace them if necessary.
  • Ensure there are no obstructions or dirt on the mouse sensor or the surface you’re using it on.

Step 2: Update Mouse Drivers

Outdated or incompatible mouse drivers can cause various issues. To update your mouse drivers:

  • Press the Windows key + X and select “Device Manager.”
  • Expand the “Mice and other pointing devices” category.
  • Right-click on your mouse device and select “Update driver.”
  • Choose the option to automatically search for updated driver software.

Step 3: Adjust Mouse Settings

Sometimes, adjusting the mouse settings can resolve issues. Here’s how to do it:

  • Press the Windows key + I to open the Settings app.
  • Go to “Devices” and select “Mouse” from the left sidebar.
  • In the Mouse settings, adjust the cursor speed, scroll speed, and other settings as desired.

Step 4: Test the Mouse in Safe Mode

If the issue persists, it’s worth testing the mouse in Safe Mode to check for conflicts with third-party applications. Here’s how:

  • Press the Windows key + R to open the Run dialog box.
  • Type “msconfig” (without quotes) and press Enter.
  • In the System Configuration window, go to the “Boot” tab.
  • Check the “Safe boot” option and select the “Minimal” option.
  • Click “OK” and restart your computer.
  • Once in Safe Mode, check if the mouse works without any issues.

Step 5: Run Hardware and Device Troubleshooter

Windows 10 has built-in troubleshooters that can help identify and fix common hardware issues, including mouse problems. Follow these steps:

  • Press the Windows key + I to open the Settings app.
  • Go to “Update & Security” and select “Troubleshoot” on the left sidebar.
  • Scroll down and click on “Hardware and Devices” under “Find and fix other problems.”
  • Click on “Run the troubleshooter” and follow the on-screen instructions.

Step 6: Try a Different Mouse or USB Port

To determine if the issue is specific to your mouse or USB port, try using a different mouse or connecting the mouse to a different USB port.


By following these troubleshooting steps, you can resolve most common mouse issues on Windows 10. From checking physical connections to updating drivers and adjusting settings, you have the tools to get your mouse working smoothly again. Remember, if the problem persists, it may be worth contacting the manufacturer’s support or seeking assistance from a professional technician. Happy mousing!

Note: Troubleshooting steps may vary depending on the specific mouse model and Windows 10 version.

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